Privacy Policy

Effective Date: June 3, 2026

Comfy Plus Technologies, Inc. ("Comfy Plus","Comfy+", "+Business", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website https://comfyplus.com, mobile app, and associated services (collectively, the “Services”).

By accessing or using the Services, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

a. Information You Provide to Us

  • Name, email address, phone number, business/store name, and billing information.
  • Account credentials.
  • Inventory, transaction, and sales data.
  • Customer and supplier information entered into the platform.

b. Automatically Collected Information

  • Device information (e.g., type, OS, browser).
  • Log data (e.g., IP address, access times, error logs).
  • Usage data (e.g., actions taken within the app, features used).
  • Location data (if enabled and permitted by you).

c. Third-Party Information

If you integrate third-party services (e.g., payment gateways), we may receive data from those providers per their policies.

2. How We Use Your Information

  • Provide and improve our Services.
  • Manage your account and provide customer support.
  • Process transactions and subscriptions.
  • Ensure security and prevent fraud.
  • Communicate with you (including updates, offers, and alerts).
  • Comply with legal and regulatory requirements.

3.1 Sharing of Information

We do not sell your personal data. We may share your information in the following circumstances:

  • With service providers (e.g., hosting, payment processors) under confidentiality agreements.
  • With your consent, such as integrations you initiate (e.g., accounting software).
  • To comply with laws or enforce our terms.
  • In the event of a merger or acquisition.

3.2. SMS and Text Message Communications

If you provide us with your mobile phone number and consent to receive text messages, we may send you SMS messages relating to your account, orders, appointments, service updates, and — where you have separately opted in — promotions and offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party. Information may be shared with subcontractors in support services, such as customer service, solely to deliver the messages you have requested.

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any message; you will receive a final confirmation message and no further messages thereafter. Reply HELP for assistance, or contact us at hello@comfyplus.com.

Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of any purchase and may be withdrawn at any time without affecting your use of our Services.

4. Data Retention

We retain your information as long as your account is active or as necessary to fulfill legal obligations. You may request deletion of your account data, subject to legal or operational needs.

5. Data Security

We use administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data.
  • Opt-out of marketing communications.
  • Withdraw consent at any time.

To exercise these rights, please contact us at hello@comfyplus.com.

7. Children’s Privacy

Our Services are not intended for use by individuals under 13 (or the applicable age of majority). We do not knowingly collect data from minors.

8. International Users

If you are accessing the Services from outside the United States, please note that your information will be transferred to and processed in the U.S., where data protection laws may differ.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our site and updating the “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Comfy Plus Technologies, Inc.
169 Madison Ave, STE 11904
New York, NY 10016
Email: hello@comfyplus.com