Terms of Service
Effective Date: June 5, 2025
Welcome to comfyplus.com (the “Site”), operated by Comfy Plus Technologies, Inc. ("Comfy Plus","Comfy+", "+Business", "we", "our", or "us"). These Terms of Service (“Terms”) govern your use of our website. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates any applicable national or international laws or regulations.
2. Intellectual Property
The Site and its content, features, and functionality are owned by Comfy Plus Technologies, Inc. and are protected by intellectual property laws worldwide. You may not copy, modify, distribute, or reproduce any part of the Site without our prior written consent.
3. User Submissions
If you provide us with any feedback, suggestions, or content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, and display such materials in connection with our business operations and marketing.
4. Text Messaging (SMS) Terms
By providing your mobile phone number and opting in, you agree to receive text messages from Comfy Plus Technologies, Inc. (“Comfy+”) and from the businesses you transact with through our websites, point-of-sale systems, and marketplace. These terms govern that messaging program.
a. Programs and Content
Depending on the consent you give, messages may include:
- Transactional messages: order confirmations, order-ready and pickup notifications, delivery updates, appointment reminders, receipts, and account or security alerts.
- Promotional messages: offers, discounts, loyalty rewards, and news about products or services — sent only if you separately opt in to marketing messages.
Some messages are sent by Comfy+ on behalf of the individual business you interacted with. The business name will be identified in the message.
b. Consent
You consent to receive messages at the mobile number you provide when you check the SMS opt-in box, submit a form, or otherwise affirmatively agree to receive texts. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Messages may be sent using an automatic telephone dialing system.
You represent that you are the subscriber or customary user of the number you provide, and that you are at least 18 years old or have permission from a parent or legal guardian.
c. Message Frequency
Message frequency varies based on your activity and the businesses you interact with. Transactional messages are sent as events occur on your account or orders. Promotional messages are sent no more than [X] messages per month.
d. Cost
Message and data rates may apply. Comfy+ does not charge for text messages, but your mobile carrier’s standard messaging and data charges will apply according to your plan. Contact your carrier for details.
e. Opting Out
You may cancel at any time by replying STOP to any message from us. You will receive a single confirmation message, after which you will no longer receive SMS messages from that program. Opting out of one business’s messages does not automatically opt you out of messages from other businesses on the Comfy+ platform; reply STOP to each.
You may also opt out by emailing hello@comfyplus.com with your mobile number and a request to unsubscribe. Note that opting out of transactional messages may affect your ability to receive order and account notifications.
f. Help
Reply HELP to any message for assistance, or contact us at hello@comfyplus.com or [support phone number]. Support is available [hours / business days].
g. Supported Carriers
Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed.
h. Changes to Your Number or Device
You agree to notify us if you change or deactivate the mobile number you provided, so that messages intended for you are not sent to a subsequent holder of that number. You may update your number by contacting hello@comfyplus.com or through your account settings.
i. Privacy
Your mobile number and messaging preferences are handled in accordance with our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
j. Changes to These Terms
We may modify these SMS Terms at any time. Continued participation in the messaging program after changes are posted constitutes acceptance of the revised terms.
5. Third-Party Links
The Site may include links to third-party websites or services that we do not own or control. We are not responsible for the content, practices, or policies of those sites or services.
6. Disclaimers
The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
7. Limitation of Liability
To the extent permitted by law in your jurisdiction, Comfy Plus Technologies, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of or inability to use the Site.
8. Indemnification
You agree to indemnify and hold harmless Comfy Plus Technologies, Inc. and its affiliates from any claims, damages, or liabilities arising out of your use of the Site or your breach of these Terms.
9. Compliance with Local Laws
You are responsible for complying with the laws of your jurisdiction. If you are accessing the Site from outside the United States, including Ghana or any other region, you do so at your own risk and are responsible for compliance with local laws.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. However, if you are located in Ghana or any other jurisdiction with mandatory consumer protection laws, such laws may apply to you. In the event of a dispute, both parties agree to first attempt to resolve the matter amicably. If no resolution is reached, legal action may be brought in either New York, USA, or your local competent court, depending on applicable law.
11. Modifications to the Terms
We may update these Terms from time to time. If we make significant changes, we will notify you by updating the “Effective Date” above. Your continued use of the Site after changes indicates acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms or your use of the Site, please contact us at hello@comfyplus.com.